General Information

Registration and Accommodation queries:

Tel: +27 (0) 21 9101913

Fax: +27 (0) 21 9100471

Email: raas2018@allevents.co.za

Congress Office:

Event Management Solutions

Tel: +27 21 7120571

Fax: 0866 86 8882

Email: raas@eventmanagementsolutions.co.za

Conference Venue Address:

Bottelary Road, Devonvale Golf & Wine Estate, Stellenbosch, 7605

www.devonvale.co.za

Tel: +27  21 865 2080

Registration & Information Desk

This service will be situated in the Foyer outside the conference room from 12h30 on 28 November 2018

Visa Information

Important information regarding visa requirements can be found on the website of the Department of Home Affairs, while SouthAfrica.info will also assist you with user-friendly information:

Should you require a letter of invitation please contact our registration office on: Tel: +27 (0) 21 9101913. 

Yellow Fever Certificate

A yellow fever certificate is required if you are travelling from or through countries with high risk of yellow fever. We recommend you please check with your travel agent when booking your ticket. Vaccine should be approved by the WHO and administered at least 10 days before departure to South Africa at a Yellow Fever approved vaccination centre. The vaccine offers protection 10 days after administration and provides lifetime immunity. It is vital to obtain a yellow fever certificate, as without it, entry to South Africa will be denied. Please note that the yellow fever in certificate is valid for a period of ten years. If you are already in possession of a yellow fever certificate, it is advised that you check the expiration date prior to obtaining a new one.

Climate

The climate in Stellenbosch during November can be summarized as mild and reasonably dry.

November is in the spring in Stellenbosch and is typically the 5th warmest month of the year. Daytime maximum temperatures average around a comfortable 24°C (75°F), whilst at night 11°C (52°F) is normal.

Currency and exchange

The South African Rand (ZAR) is the local currency. Foreign exchange can be done at the airport as well as at all major hotels. Notes come in denominations of R10, R20, R50, R100 and R200; and coins come in 5c, 10c, 20c, 50c, R1, R2 and R5. There are two R5 coins in circulation, both of which are legal currency. All transactions are rounded down to the nearest 5c. Rand (ZAR). 100 cents equals one rand. A passport will be required for ALL transactions.

A passport will be required for ALL transactions. Foreigners can claim sales tax refunds and should ask salesmen to fill out a tax refund form when purchasing any goods.

Credit cards, shopping

The South African Rand (ZAR) is the local currency. All major credit cards are accepted throughout South Africa. Various automatic teller machines are located within walking distance of the official hotels and the CTICC.

Electricity/Voltage

The voltage throughout South Africa is 220V/50hz. Most plugs are 15 amp 3-prong or 5 amp 2-prong, in both cases with round pins. If you’re bringing anything electrical, bring an adapter. Most hotels have 110 volt outlets for electric shavers and appliances. Adaptors can be bought at the airport on your arrival, and may be available at your hotel.

Refunds – Accounts Queries

Contact the Registration Desk.

Security

We urge delegates to take care of their personal possessions at all times and exhibitors to be particularly aware during the period of exhibition build-up and breakdown. Lock – up storage is available.

Language Policy

The official language of the Congress will be English. No simultaneous translations will be provided.

Name Badge

Must please be worn at all times for security reasons.

Courtesy Request

Food and Drink: Only water may be consumed inside the auditorium. Please respect this request. Smoking: Strict legislation governs smoking in public places in South Africa. Smoking is absolutely forbidden inside the Conference Centre.
Mobile phones: Please ensure that mobile phones are on silent mode during the conference sessions. Time-keeping: As time will be very tight, delegates are requested to respect the starting times for all sessions.

Emergency Medical Services

Dial 10111 from any mainline telephone for an emergency response.

Insurance

All guests are responsible for own insurance.

Disclaimer

The organising committee, the congress organiser, accept no liability for any damages, injury and/loss of whatever nature by participants and/or accompanying person.

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